Tag: Joseph Grenny

When You’re on the Receiving End of a “Crucial Conversation”

I wrote Monday about the most impactful message we heard when we went to Willow Creek’s Leadership Summit this summer.    I came home from the summit inspired, informed, and motivated to apply all of the things.

However I wasn’t expecting for anyone to apply anythings to, well… ME!  Within 24 hours of our return, not one, but two different friends individually decided they needed to have a “crucial conversation” with me. Continue reading

How to Have a Crucial Conversation

Recently we met for dinner with a young couple we love whose marriage is in crisis.

Another friend’s teenage son entered rehab.

Two had to fire employees.

One needs to break up with her boyfriend.

AAAAARRRGGGHHH!  For the love of world peace!

In each of these situations a crucial conversation (or series of them) was called for.  Conversations where emotions ran high.  Sometimes there was a difference of opinion.   Perhaps there was hard truth that needed to be clearly, but gently communicated.

John and I often repeat something our friend Nancy Beach once said: “Leadership is a series of hard conversations.”  I think that might as well be “LIFE is a series of hard conversations.”

In August we took a large group from our church to the annual Leadership Summit at Willow Creek.  The most pertinent talk for many of us was called “Crucial Conversations” by Joseph Grenny.

He said, any time you find yourself stuck, there are crucial conversations you’re not having, or not having well. Continue reading

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